Thieme Gruppe

Implementation Manager (m/f/o) – Journal Editorial Office (JEO)

  • Mobile Working from Germany or UK
  • Work experience
  • Project Management, Product Management
  • Fulltime
  • Published: 2025-01-15
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Job ID: 1537

We are seeking an enthusiastic and motivated Implementation Manager across our Journal Editorial Offices (JEO) to join our global Science Journal Operations team. 
You are utilizing a very ‘hands on’ approach and drive in a fast paced and rapidly changing environment leveraging strong interpersonal skills. You are eager to work with colleagues and researchers on our submission, peer-review and open access processes and contribute to a framework of continuous improvement. You have a data-driven and customer centric mindset and consider yourself a problem solver and facilitator.
 
This is a great opportunity for a dedicated individual to be part of a strategically relevant team and contribute to the development of best-in-class and scalable workflows in a rapidly evolving publishing landscape. 
 
The Implementation Manager for the Journal Editorial Office (JEO) will oversee the effective management, quality assurance, and strategic direction of JEO services. This includes defining and managing service level agreements (SLAs), collaborating with external service providers, and implementing policies related to editorial office activities. The role combines operational oversight, strategic planning, and policy implementation to ensure the highest standards in editorial office services.
 
Alongside the existing Implementation Manager, you will play a pivotal role in ensuring the smooth transition and execution of editorial office initiatives, processes, and projects. This position requires a combination of project management, stakeholder coordination, and operational expertise to support the publishing workflows and strategic goals of the organization.
 
You will collaborate with cross-functional teams, including editorial staff, production, technology, and external partners, to deliver high-quality results that align with the company’s mission and objectives.

Thieme  is a leading supplier of information and services contributing to the improvement of healthcare and health. Employing more than 1,000 staff, the family-owned company develops products and services in digital and other media for the medical and chemistry sectors. Operating internationally with offices in 11 cities worldwide, the Thieme Group works closely with a strong network of experts and partners. The products and services are based on the high-quality content of Thieme's 200 journals and 4,400 books. With solutions for professionals, Thieme supports relevant information processes in research, education, and patient care. Medical students, physicians, nurses, allied health specialists, hospitals, health insurance companies and others interested in health and healthcare are at the focus of Thieme¿s activities. The mission of the Thieme Group is to provide these markets with precisely the information, services, and products they need in their specific work situation and career.

Department: Thieme Science
Start: as soon as possible
Contract duration: unlimited
Working hours: fulltime

Your new passion

Vendor Management
  • Negotiate SLAs with external service vendors within the defined organizational framework, ensuring alignment with business objectives.
  • Monitor vendor and internal performance against SLAs, addressing any deviations to maintain high service quality and efficiency.
  • Oversee the provision of JEO services, managing both commercial (P&L) and quality aspects to meet organizational goals.
  • Define the JEO service menu in line with Thieme’s business expectations and advocate for it internally and externally.
JEO Strategy and Stakeholder Coordination
  • Develop and execute the strategic vision for JEO operations to align with organizational objectives and industry best practices.
  • Act as the primary point of contact for external vendors regarding JEO service provision, ensuring effective communication and addressing concerns.
  • Identify opportunities for operational improvements and implement changes to enhance efficiency, scalability, and service quality.
  • Facilitate collaboration between internal and external stakeholders to maintain alignment and ensure smooth operational workflows.
Policy Implementation and Compliance
  • Implement policies related to JEO activities, including those focused on Research Integrity and Ethics.
  • Ensure adherence to industry standards, regulatory requirements, and organizational guidelines across all JEO operations.
Training and Communication
  • Develop and deliver training materials and programs on JEO policies, systems, and processes for internal staff and external partners.
  • Communicate updates, best practices, and policy changes through the most appropriate channels to ensure consistent understanding and adherence.
Continuous Improvement and Reporting
  • Evaluate current editorial workflows to identify opportunities for optimization and innovation.
  • Track and report key performance metrics related to JEO service provision and implementation projects.
  • Gather feedback from stakeholders to refine and improve implemented processes continuously.

You inspire us with this

  • Educated to a degree level
  • Fluent in English (both written and spoken)
  • 5+ years of experience in editorial operations, project management, or STM publishing
  • Proficiency in editorial systems (e.g. ScholarOne)
  • Demonstrable success in managing complex, cross-functional projects 
  • Knowledge of the scientific community and its needs
  • In-depth knowledge of editorial office functions from submission to acceptance
  • Ability to quickly understand different and adapt to new processes, systems, their dependencies, and interaction
  • Strong analytical, organizational and problem-solving skills combined with attention to detail and a hands-on attitude
  • Self-starting, high degree of independence
  • Flexibility to respond to non-routine circumstances
  • Excellent interpersonal communication skills to communicate effectively with colleagues, customers and executives.
  • Proficient in using multiple systems incl. Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
  • International and cultural sensitivity with experience in an international business or environment

What we offer you

  • We provide a collaborative and empowering work environment 
  • We value winning ideas and a proactive attitude 
  • You will work in a reputable and employee-friendly family business that encourages open communication 
  • We operate a hybrid work setup at our Stuttgart office; we are open to other arrangements as well
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