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Sales Associate (m/f/o) International Trade

  • Thieme Group
  • Stuttgart
  • Berufserfahrung
  • Kundenbetreuung, Hotline
  • Marketing / Kommunikation / Redaktion
  • Vollzeit
  • Publiziert: 26.09.2022
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Stellen-ID: 574

Thieme ist marktführender Anbieter von Informationen und Services, die dazu beitragen, Gesundheit und Gesundheitsversorgung zu verbessern. Mit digitalen Lösungsangeboten in Medizin und Chemie unterstützt Thieme Informations- und Kommunikationsprozesse in Wissenschaft, Aus-, Fort- und Weiterbildung sowie in der Patientenversorgung. Gemeinsam mit einem breiten Experten- und Partnernetzwerk stellt der digitale Gesundheitsdienstleister sicher, medizinisch-wissenschaftlich, aber auch didaktisch-technologisch Taktgeber zu sein. Die weltweit tätigen über 1000 Mitarbeitenden des Familienunternehmens setzen sich mit innovativen Neu- und Weiterentwicklungen tagtäglich für eine bessere Medizin und mehr Gesundheit im Leben ein.

Our Trade Sales International department is looking for a full time positionlimited for two years, starting as soon as possible.

Freuen Sie sich auf

  • Communication - Deal and liaise with our customers like trade partners, companies, international institutes, and reselling authors.
  • Networking - Communicate with our Representatives & exclusive distributors around the world, who are promoting our products in their various territories.
  • Responsibility - Set up and maintain all international trade accounts as well as handle all trade orders (print + eBook), claims, enquiries, special agreements, discounts, promotions, etc. as well as liaise with abo services to ensure correct maintenance of the digital platforms set up, including pricing.
  • Processing - Process the individual subscriptions for the digital platforms (MedOne, TTA, Aesthetic Digest, etc.).
  • Demand management - Offer First Level Support to international subscribers and resellers, authorize the return requests and follow up on leads from promotions, congresses and agent referrals
  • Interface - Work with Marketing to complete adoption requests as well as author requests and liaise with Finance to ensure prompt payment and minimize the risk of unpaid accounts from international customers.
  • Logistics - Manage the commission statements for the international agents and representatives and deal with issues regarding shipping methods and costs, especially Brexit related shipping issues.
  • Representation - Attend congresses and book fairs where necessary.

Das zeichnet Sie aus

  • Experience both in selling digital products and working in an international environment
  • Knowledge of Microsoft Office is essential
  • Knowledge of SAP & Klopotek is desirable (although training will be available)
  • Excellent German and English skills, both written and spoken
  • Proven communication skills in person, over the phone, via email, and across teams
  • Able to multitask, prioritize and manage time efficiently
  • Goal-oriented, organized team player as well as self-motivated and self-directed
  • Attention to detail to ensure accuracy of order processing

Zusätzliche Informationen

  • We provide an open working environment
  • We value winning ideas and a proactive attitude
  • Our Thieme Academy provides individual training opportunities
  • You will work in a reputable and employee-friendly family business that encourages open communication
  • The job can be home or office based (depending on candidate location)
  • Carina Hodruß
  • Talent Acquisition Manager